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Asia, Japan

Posted 232 days ago

Customer Success Physicist- Japan

🏢 QDevil

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Role Type

🛠️ Engineer / Developer

Role Focus

🏗️ Build Systems

Seniority

🌿 Experienced
🌸 PhD / Postdoc

Employer Type

🏢 Industry

This role is for a Customer Success Physicist who will connect Quantum Machines' solutions with their customers. The main goal is to guide customers through the implementation and use of hardware and software, ensuring they get the most value from quantum control systems. This person will help various partners, from large companies to research labs, in adopting and utilizing these cutting-edge solutions.

Key Responsibilities

Lead the deployment of QM solutions, ensuring seamless integration into various quantum computing infrastructures across multiple regions.

Own and drive technical relationships with designated strategic partners, translating their complex requirements into actionable solutions.

Collaborate closely with R&D to refine QM’s hardware and software offerings based on customer needs, experimental insights, and market trends.

Design and implement automated calibration tools and frameworks that streamline quantum computing workflows for specialized accounts.

Work closely with customers to achieve their quantum computing research objectives.

Develop and deliver training materials, workshops, and best practices that empower customers to successfully implement quantum control systems.

Required Skills

Master or PhD degree in quantum physics

4+ years of experience in experimental quantum information science, computing, and related quantum physics fields

Proficiency in Python and software development

Experience in developing scalable technical solutions (automated calibration or advanced lab automation)

Experience in coordinating cross-functional teams

Strong technical communication and interpersonal skills

Proficiency in Japanese language

Technology Tags

Control Tech

The company specializes in 'quantum computing control systems', making 'Control Tech' a core aspect of the role.

Control software

The company provides 'software solutions based on instruction-based quantum control', directly relevant to 'control software'.

Pulse-level control

The company's solutions are based on 'instruction-based quantum control', which is synonymous with 'pulse-level control'.

Classical programming

The job explicitly requires 'proficiency in Python and demonstrable software development skills', indicating the need for 'classical programming'.

Qubit types

The role provides 'unprecedented exposure to diverse qubit types' in various quantum architectures.

Quantum experiments

The role requires experience in 'experimental quantum information science' and focuses on 'groundbreaking experiments' with customers.

Quantum interfaces

The role acts as a 'technical bridge' for integrating quantum solutions, implying work with 'quantum interfaces'.